Privacy Policy
At VC Trading Method, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website (the "Site") and our services (collectively, the "Services"). By accessing our Site and Services, you agree to the terms of this Privacy Policy.
1. Information We Collect>
We collect personal and non-personal information to provide and improve our Services. The types of information we collect include:
.1 Personal Information:>
- Contact Information>: Name, email address, phone number, and billing address.
- Account Information>: Username, password, and other registration details.
- Payment Information>: Credit card details, payment history, and subscription data (handled securely by our payment processor).
1.2 Non-Personal Information:>
- Usage Data>: Information on how you use the Site, including your IP address, browser type, device information, and pages visited.
- Cookies>: We use cookies and similar technologies to enhance your experience on our Site. You can control your cookie preferences via your browser settings.
2. How We Use Your Information>
We use your information for the following purposes:
2.1 To Provide Our Services:>
- Process your registration and manage your account.
- Process payments and manage subscriptions.
- Provide access to our trading tools, indicators, and other resources.
2.2 To Communicate with You:
- Send updates related to your account and subscription.
- Provide customer support and respond to inquiries.
- Send promotional offers, newsletters, and updates about new features (if you opt in).
2.3 To Improve Our Services:
- Analyze how users interact with our Site to improve functionality.
- Personalize your experience and show content that is relevant to you.
2.4 For Legal and Security Purposes:
- Ensure compliance with legal obligations and applicable regulations.
- Protect the security and integrity of our Site and Services, including detecting and preventing fraud.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal information, including encryption, secure socket layer (SSL) technology, and access controls. However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
4.1 With Service Providers:
We may share your information with trusted third-party service providers that assist us in delivering our Services, including payment processors, hosting providers, and customer support tools. These providers have access to your information solely for the purpose of performing their services and are required to protect your data.
4.2 For Legal Reasons:
We may disclose your information if required by law, to protect our rights, to comply with a legal obligation, or in response to a valid request by authorities.
4.3 In Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will provide notice before your information is transferred.
5. Your Data Rights
You have certain rights regarding the personal information we collect from you, including:
5.1 Access:
You may request a copy of the personal information we hold about you.
5.2 Correction:
You have the right to request corrections to inaccurate or incomplete personal information.
5.3 Deletion:
You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
5.4 Opt-Out:
You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
5.5 Data Portability:
You may request a copy of your personal information in a structured, machine-readable format.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any websites you visit.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this page or by email. Your continued use of our Site and Services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: [email protected]